Hourglass - provides information and advice to older victims of abuse and to those concerned about an older person including families, carers and practitioners.
Hourglass is a specialist organisation with teams based in all four nations of the United Kingdom.
Hourglass promotes safer ageing and a fairer society, with a focus on the abuse of older people.
We operate a unique confidential 24/7 freephone helpline, which provides information, advice and support to victims and others who are concerned about or have witnessed abuse, neglect or financial exploitation.
Contact information
- Website
- Hourglass
- Scan to visit this website
- Telephone
- 0808 808 8141 0808 808 8141
-
enquiries@wearehourglass.org
helpline@wearehourglass.org - Social Media
When is it On/Open ?
- Date & Time Information
Our confidential Helpline is open 24/7 – including weekends and bank holidays.
Email, text and instant message options are currently only available during business hours, (Mon-Fri 9am to 5pm).
Costs and Fee Information
- Service/Activity is Free
- Cost details
Our service is free
- Does not accept childcare vouchers
- Contact provider for costs
- Help with funding is available
- How is the service funded
-
Voluntary/Charitable
Other
Facilities and Accessibility
- Additional Information
Hourglass works across the UK supporting older victims of abuse and to those concerned about an older person, including families, carers and practitioners.
The Hourglass mission is simple: end the harm, abuse and exploitation of older people in the UK.We have nearly 30 years’ experience and over that time our work has touched tens of thousands of people, it’s shaped government policy and amplified the issue in national press. That’s why Hourglass is so vital.
As the UK’s only charity focused on the abuse and neglect of older people, we staff a free-to-call helpline. It’s an absolute lifeline for older men, women and their families suffering from the five forms of abuse: physical, psychological, financial, sexual or neglect.
Our helpline and chatbot are available 24/7. All other services are open Monday to Friday, 9am to 5pm.
Accessing this service
- Age Ranges
- 60 plus
- Eligibility Criteria
Hourglass (Safer Ageing) provides information and advice to older victims of abuse and to those concerned about an older person including families, carers and practitioners.
Referral
- Referral not required
Quality Assurance
- Registered Charity No.
- 1140543
Last Update
Data last checked:
