Home Refuge Scheme - free service for anyone suffering domestic abuse

Wokingham Borough Council


The Home Refuge Scheme is a free service for anyone suffering domestic abuse and wanting to remain in their home. It provides security measures such as door viewers, flap lock letter boxes and self-adhesive window alarms, to help you feel safer in your home.

Please note that if your home is a joint tenacy property or is jointly owned we will not be able to install measures which may prevent the other party from accessing the property. 

Wokingham DASS is an integrated domestic abuse service that can offer support and is run by Cranstoun. Visit the Cranstoun website for further information.  If you would like a referral to Cranstoun we can do this for you. 

We can also make a referral to the Royal Berkshire Fire and Rescue Service for a Fire Safety Assessment if you require this. 

(Please note: When completing the referral form save the form to your phone/laptop first. You'll then be able to edit and email it to us.)

Contact information

Wokingham Borough Council: Domestic abuse
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0118 974 3799 0118 974 3799
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Civic Offices
Shute End
RG40 1BN
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When is it On/Open ?

Date & Time Information

Monday to Friday, 9am to 4pm.  Phone messages can be left at any time.

Costs and Fee Information

Service/Activity is Free
Cost details

This service is free of charge.

How is the service funded
Local Authority

Complaints Procedure

Contact Name
Zara Odell
Community Engagement Officer
Complaints procedure notes

Email or telephone

Accessing this service

Age Ranges
Any age
Eligibility Criteria
  • Anyone suffering domestic abuse who wants to remain in their home
  • All Wokingham Borough residents - Council Tenants, Housing Association Tenants, Private Sector Tenants or Owner Occupier



Referral required

Last Update

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