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Dingley's Promise - Short Breaks

Dingley's Promise is a place where qualified staff deliver life changing support to under 5's with additional needs and disabilities by providing specialist Learning Through Play. We also welcome and support children's families as they often feel isolated because of their child's additional needs or disabilities. In Dingley's Promise they have an opportunity to meet other parents/carers who are going through the same or similar experience, who are non-judgemental and they can talk and share their experiences with each other. 

Children who attend Dingley's Promise may have or are awaiting a diagnosis of Autism, Down Syndrome or Global developmental delay etc. They may have a visual or hearing impairment or a physical disability and some of our children have complex needs. 

Every child who attends is regarded as an individual with the right to take a full and active part in everyday life and Dingley's Promise aims to facilitate their entry into the next stage of education. 

As a registered Charity we are supported party by Wokingham Borough Council but we also rely on grants and donations to run. The Wokingham Centre is based on  site of All Saints Primary School, Norreys Avenue, Wokingham, RG40 1UX. We are a term time only centre and have a capacity of 10-12 children per session. We are open 5 days a week during term-time. The sessions run from 9:15 am to 2.45 pm Monday to Friday offering 15 hours funded places for funded 2.3 and 4 years old children, but we also take children who are not funded. Parents of non-funded children will need to pay a daily fee, but we offer various bursaries depending on family's income. Our sessions are carefully planned following Early Years Foundation Stage (EYFS), which sets standards for learning and development and care of children from birth to 5 years old. 

Visit the centre's FAQ page on their website to find out more information about the centre

Dingley - Wokingham
Dingley's Promise
Book a Short Break Place

Who to contact

Contact Name
Zora Morgan
Contact Position
0118 977 1234
0749 892 2905
Social Media

Where to go

All Saints (aided) Primary School
Norreys Avenue
RG40 1UX

Costs and Fee Information

Contact provider for costs?
Intending to provide 30 hours
Registered to provide 30 hours
Funding Notes

This service is no longer funded under the short breaks programme, but we are a Preferred Provider of Wokingham Borough Council, meaning parents can use their direct payments to pay for this service.

Facilities and Accessibility

Premises near a train station
Sensory Room
Premises on a bus route
Outdoor Play Area
Indoor Play Area
FREE Service
Refreshments available to purchase
Easy Access for Prams and Buggies
Accessible toilet
Wheelchair access
Baby change facilities
Changing Places Toilet

Accessing this service

Age Ranges
Birth - 8 years
Booking / Registration Required
Booking and Registration Notes

Families are advised to book sessions as soon as possible because the playscheme sessions are very popular and once they are full we cannot take on any more children.

Please book directly with the Centre Manager.

Provision For

Supporting people with
Mental health conditions
Neurological conditions
Sensory Impairment
Wheelchair Accessible
Autism Spectrum Conditions
Social Needs
Dietary needs
Emotional Needs
Visual impairment
Children with Additional Needs
Learning and Communication
Mobility problems
Multi-sensory impairment
Physical impairment
Other long term conditions
Hearing impairment

Quality Assurance

Registered Charity No.

Our team consist of eleven staff members, including centre manager with BA in Children's Learning and Development. Six staff members are level 3 qualified, one staff member is level 2 qualified, and one staff member who is currently not qualified. All our staff have a 12 hour paediatric first aid training and we regularly attend different training programmes and courses which are relevant to the need of the children attending our centre.

Wokingham Borough Council SEN team holds regular in-house training to make sure that we are up to date with our training on completing our paperwork.

Compliments, complaints and comments

Contact Name
Aimee Read
Group Operations Manager
How to make a compliment, complaint and comment

Our procedure is as follows:

  • If a parent/carer has a complaint or concern against a team member they can contact the manager (Zora Morgan) 
  • If the manager is not able to diffuse the situation then they can contact the Chief Executive (Catherine McLeod).

Provision For (Childcare Specific)

Wheelchair Access

Has Provision

Special Diet

Has Provision


Inspection history
Inspection History
Inspection DateInspection typeInspection Outcome
05/11/2012Inspection (Early Years Register)Outstanding
12/01/2018Inspection (Early Years Register)Good
Ofsted URN
Ofsted report
Click here to view the latest Ofsted Inspection Report 

Local Offer - Support available for children and young people with additional needs

Local Offer logo

What does it mean to be on the Preferred Provider list?

Preferred Provider List

Providers voluntarily register with the council to be included on the preferred providers list.

Providers will undergo annual checks so that parents and carers can be assured that the provision is suitable to remain on the preferred provider list.

Contact Name
Zora Morgan
Contact Telephone
0118 977 1234
Contact Email

Short Breaks

Short Breaks Preferred Provider logo

Providers voluntarily register with the council to be included on the preferred providers list.
Providers will undergo annual checks so that parents and carers can be assured that the provision is suitable to remain on the preferred provider list.

Type of Short Breaks
Play and Leisure
Provision supporting people with...
A consciousness disorder i.e Epilepsy
Visual Impairment
A communication disorder i.e Autism
Learning Disability
Hearing Impairment
Physical Disability
Where and when will the service(s) be delivered?

Our holiday playscheme sessions take place at our Centre in All Saints School, NOrreys Avenue from 9.30am to 2.30pm.

To find out the dates for the summer or Easter playschemes, please contact our Centre Manager who will give you the most up to date details.

How will the setting provide the varying levels of support required for the needs of the children and young people accessing the service(s)

Our qualified and experienced staff adapt activities for each child based on their individual needs and interests, with the aim of enabling each child to reach their maximum potential. Our Vision is “The Best Start for Every Child”.

Our staff use a range of strategies to run sessions and communicate with children including PECS and makaton. We use music and movement to develop co-ordination skills, and use sensory equipment to provide stimulation of the senses.

We do not exclude any children, and aim to promote inclusive play and development at all times.

What is the setting's assessment criteria to determine the types, levels and varying needs of the children and young people who may be supported by the service.

In order to access our playschemes, the child must have a special educational need or disability (SEND), or be the sibling of a child with SEND who is also attending.

We prioritise places for the children attending our main sessions first. Then we prioritise children with SEND more widely. Finally if there is space, siblings without needs can also come along. 

Children are mostly from 0-5 but we will also accept children with SEND up to the age of 8, and children who used to come to Dingley's Promise often come back to see friends during the holidays.

If the setting's short breaks service offers transport and/or travel with children and young people, what arrangements are in place to manage this safely?
We do not offer transport as part of the service.
What specialist knowledge and skills do the staff have to meet the needs of children and young people?

Our setting provides specialist early years intervention to support inclusion for the children in our care, into their next steps of education, whether that be mainstream or specialist. We employ a sufficient amount of qualified staff who hold the relevant experience, knowledge and skills required in working with children aged 0-5 with SEND.

All staff receive ongoing training to support the care of the wide range of needs of the children, including needs that may be more unfamiliar with them, and to support their own self development. Training for staff can be identified in supervisions but are also identified when a child is new to the setting, for example if the child is on specialist medication, the staff team will be trained appropriately. We work to a high child to staff ratio which can be deployed flexibly depending upon the complexity of a child’s individual needs.

What does the organisation do to ensure appropriate levels of safeguarding for the children and young people
We have a safeguarding policy which is reviewed every year.
What are the organisation's policies around recruiting safely?
We adhere to safer recruitment guidelines, and ensure all employees are DBS cleared, and checked regularly on the update service. We have a Recruitment Policy.
Do all relevant staff have DBS checks?
Who are the key members of staff at the organisation? What are their job titles and responsibilities

Catherine McLeod – CEO 

With the Board of Trustees develop and implement robust strategic plans for the Charity and lead employees (and volunteers) in providing high quality services.

Zora Morgan – Centre Manager

The Centre Manager is responsible for ensuring that the planning, day to day running and development of the work of Dingley’s Promise Centres is carried out in accordance with the aims of the Group.

Jenny Heath – Deputy Manager 

The Deputy Manager oversees the day-to-day care of the playroom and ensures that they are kept attractive, safe and clean. They ensure that all activities are delivered according to plans as per EYFS requirements and contribute support staff and to/lead staff meetings in the absence of the manager.

Early Years Practitioners

It is the responsibility of the EYP to attend to the day-to-day care of the playrooms, keeping them attractive, safe and clean. Laying out the playrooms to suit the needs of children and families. Seeing that equipment in use is safe, hygienic and in a good state of repair. Support the day to day individual care needs of the children who attend the centre and plan for their development.

Helen Hart – Family Support Worker 

With the support of the Centre Manage the Family Support Worker will offer early intervention to the families of Dingley’s Promise Centres by providing direct support, building peer support systems, and signposting to other relevant services that can benefit the whole family, including the child with an additional need.

Volunteers x 3

How does the setting measure and monitor positive outcomes for children and young people?

Our holiday playschemes are one off sessions during holidays and so we do not use the same tools to monitor progress as we would in our ongoing nursery sessions.

However, we do share progress from the days with parents, and ask for feedback from parents on the quality of the sessions.

There is also the chance to contribute to our annual parent survey with views, and this is shared widely on social media and elsewhere.

How does the setting engage children and young people with disabilities, their families and the Council's Social Care and other children's practitioners in the development and continuous improvement of the Service?

We are committed to ensuring the voice of parents and children are heard in our services. Parents complete annual surveys about the work that we do and the way they feel about our work. These are online and anonymous. On a more regular basis we consult with our parents about services and priorities and they can feed back their views on what our priorities should be. Finally, we also discuss services in person with parents on a regular basis to gain their feedback and guidance.

Our staff regularly communicate with local authority staff, linking with them to ensure children and families are getting the right support. We are active in multi agency meetings, and also support families and link with the local authority around the EHCP process. We also work closely with health professionals such as occupational therapists, speech and language therapists and physiotherapists to ensure our services compliment theirs at all times.

We will ensure that we have a short breaks focused consultation with parents and other professionals every year that will allow for more focused feedback on our offer, the successes and any improvements that can be made.

We will also ensure there are evaluation forms specific to the short breaks activities that are filled by families to track the effectiveness of the service after every holiday period. These will be reviewed by the team and used to plan further services.

What is the cost to families for accessing the service(s)?

The standard cost of the playscheme is £50 per session, and we can accept direct payments for that.

We offer a reduced cost of £30 to all families who are using their own money to pay for the session (rather than a direct payment)

For families who feel they will struglle to pay that reduced cost, please contact the Centre Manager to see if we can offer a further bursary.

Will the service administer medication?
Are the staff trained to administer medication?
If the answer is yes to either of the above questions, does the organisation have medical malpractice/treatment risk insurance?
Setting's Ofsted Registration Number(s)
Data last checked: 26/06/2019
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The Service Directory includes information and links to third party internet websites which are controlled and maintained by others, information is provided solely for guidance and does not constitute any endorsement. Wokingham Borough Council is not responsible for the accuracy of the information on the directories and information is not provided as a recommendation of suitability or quality of service.