999 using a text: emergencySMS

You can contact emergency services via SMS if you're deaf, hearing impaired or have a speech impediment.

You MUST REGISTER YOUR PHONE before you can use it. 

Visit the emergencySMS website for more information or to register your phone.

  • Don't leave it until you need it, that's too late
  • Do it now so you're ready, just in case

What to put in your text when texting for the emergency services

  • The service you need: ambulance, police, fire or coastguard
  • What's the emergency?
  • Where's the emergency? Be precise, including the name of the road and town and, if possible, more details like the house number or nearby landmarks or main roads.

Contact information

Contact 999 using Relay UK
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Provision For

Supporting people with
Learning and Communication
Hearing impairment


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