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ARC Counselling Service

Following guidance from the Government with regard to the coronavirus (COVID-19), before attending an activity, group, drop in, course or event listed on our directory please contact the organisation who is running the service to ensure it is still taking place.


ARC offers a free and confidential youth counselling service. for over 18s we now offer low cost counselling sessions.

We offer this service to anyone who needs counselling, young and old, in a warm, comfortable and safe environment

Our Counsellors go through a very careful selection process and undergo a police check in accordance with current government requirements. They are required to keep their skills up to date by attending training courses each year.

We are an accredited member of BACP (British Association for Counselling & Psychotherapy) and abide by the BACP ethical framework for good practice in counselling and psychotherapy. Copies available on request.


ARC Counselling Service
Commissioned by Wokingham Borough Council

Who to contact

Contact Name
Paul Cassidy
Contact Position
0118 977 6710
Social Media

Where to go

35 Reading Road
RG41 1EG

When is it On/Open ?

Date & Time Information

Monday to Thursday 9am to 9pm
Friday 9am till 4pm

Session Information
sessions last approx 50 minutes

Costs and Fee Information

Service/Activity is Free
Table of costs
AmountCost Type
£10-£20 per session for adults
Cost details

Our service is FREE for under 18s and a low cost for adults . if you wish to make a donation we will receive it gratefully.

How is the service funded

Facilities and Accessibility

Additional Information

We are supported by Wokingham District Council, National Lottery, Wokingham,Woodley, Winnersh and Earley Town Councils, Primary Care Trust, Local Network Fund and client donations amongst others.

Accessing this service

Age Ranges
8+ years
Eligibility Criteria

Anyone who needs counselling

If you telephone for an appointment, you will be placed on our waiting list which we try to keep to a minimum. All aspects of the appointment will be explained to you by our friendly reception and you can ask whatever questions you wish.

If you telephone outside office hours, please leave a message together with a telephone number and we will get back to you as soon as we can.

The best time to call us is during the day from 10am to 4pm, but please call back or leave us a message if we are busy.

We also operate from Woodley and Lower Earley in the evenings only. All appointments should be made through the Wokingham office.

Booking / Registration Required
Booking and Registration Notes

At present we are looking at resuming some face to face counselling, but can offer zoom or telephone support whilst government restrictions apply. please e mail any enquiries to

Waiting List
1-8 weeks


Referral required
Referral notes

At present we are looking at resuming some face to face counselling, but can offer zoom or telephone support whilst government restrictions apply. please e mail any enquiries to

Provision For

Supporting people with
Mental health conditions
Emotional Needs

Quality Assurance

Registered Charity No.
Quality Assurance

BACP accredited service

Compliments, complaints and comments

Contact Name
Paul Cassidy
How to make a compliment, complaint and comment

Contact the coordinator in the first instance:

Data last checked: 01/07/2020
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Wokingham Services Directory Disclaimer

The Service Directory includes information and links to third party internet websites which are controlled and maintained by others, information is provided solely for guidance and does not constitute any endorsement. Wokingham Borough Council is not responsible for the accuracy of the information on the directories and information is not provided as a recommendation of suitability or quality of service.