Special Educational Needs (SEN) Service

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The Special Educational Needs (SEN) Service undertakes the Education Health and Care (EHC) needs assessment for children and young people between the ages of 0 - 25 years. It arranges the provision required to meet the needs identified on an EHC plan and is involved in organising the appropriate annual reviews of a child’s progress. The annual review is the statutory process of looking at the needs and provision specified in an EHC Plan, and deciding whether these need to change.

Every child with an EHCP must have an annual review. The first review of the EHC plan must be held within 12 months of the EHC plan being finalised. Subsequent reviews must be held within 12 months of the previous review.

The SEND team is made up of Case Officer and Senior Case Officers. Case Officers tend to be the main point of contact, however you can also contact the allocated Senior Case Officer depending on the nature of your query.

The Case Officers undertake the administrative duties to ensure that the assessment and reviews take place in a timely fashion and within statutory timescales.

The Senior Case Officer is responsible for managing the assessment itself. This means that they will liaise with parents, young people and professionals, conduct the coproduction or planning meeting and draw up the plan. They will also be involved in the EHCP Annual Review process which needs to be completed every year and which may result in EHCPs being amended.

For further details of the SEN Service and how to apply for an EHC needs assessment visit our website.

Contact information

Education and special educational needs and disabilities (SEND)
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0118 974 6216 0118 974 6216


RG40 1BN
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When is it On/Open ?

Date & Time Information

Open during normal office hours

Monday - Friday 9am - 5pm

Costs and Fee Information

Service/Activity is Free
How is the service funded
Local Authority

Facilities and Accessibility

Wheelchair access
Premises on a bus route
FREE Service
Car Parking

Complaints Procedure

Complaints link
Making a complaint

Accessing this service

Age Ranges
0 - 25 years
Eligibility Criteria

Children with special educational needs age up to 25 years

Waiting List
Not for intial assessment


Referral required
Who can refer
Via School
Self Referral
Referral notes

Self refer or through another professional

Provision For

Supporting people with
Neurological conditions
Sensory Impairment
Autism Spectrum Conditions
Social Needs
Emotional Needs
Visual impairment
Children with Additional Needs
Learning and Communication
Mobility problems
Multi-sensory impairment
Physical impairment
Other long term conditions
Hearing impairment
Local Offer

Local Offer - Support available for children and young people with additional needs


Education, Health and Care Plans

The Council for Disabled Children have created two short animations films which help explain the Education, Health and Care Plan (EHCP) process and the person centred connection.

What is an EHCP and who is it for?

The EHCP and The Person Centred Connection

Contact Name
SEN Team
Contact Telephone
0118 974 6216
Contact Email

Last Update

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