Citizens Advice Wokingham: free, confidential, impartial and independent advice and information

Citizens advice Wokingham

We will endeavour to provide you with advice on any problem that faces you. If you’d struggle to get to one of the CAB centres because of a health condition or caring responsibility, a CAB advisor can come to you.

This also includes online advice on:

  • Welfare benefits and tax credits
  • Housing issues
  • Debt and financial matters
  • Legal matters, employment law
  • Immigration
  • Health and mental health matters
  • Consmer law

Contact information

Website
Citizens Advice Wokingham
Scan to visit this website
Telephone
0808 278 7958 - free from mobiles and landlines 0808 278 7958 - free from mobiles and landlines
E-mail
admin@citizensadvicewokingham.org.uk
adviceathome@citizensadvicewokingham.org.uk
contact@cawokingham.org.uk
Contact Us
Contact Us Form
Social Media

Location

Name
Citizens Advice Wokingham
Address
2nd floor, Waterford House
Erfstadt Court
Wokingham
Postcode
RG40 2YF
View RG40 2YF on a map
Notes

Relay UK – if you can’t hear or speak on the phone, you can type what you want to say: 18001 then 0808 278 7958

You can use Relay UK with an app or a textphone. There’s no extra charge to use it. Find out how to use Relay UK on the Relay UK website.

When is it On/Open ?

Date & Time Information

Office

  • Monday to Thursday 9am-3pm
  • Friday 9am-1pm

Adviceline

  • Monday to Friday 9am-5pm
  • Saturday 9am-1pm

Costs and Fee Information

Service/Activity is Free
No help with funding is available
How is the service funded
Local Authority
Voluntary/Charitable

Facilities and Accessibility

Facilities
Premises near a train station
Wheelchair access
Premises on a bus route
Toilets
FREE Service
Baby change facilities
Easy Access for Prams and Buggies
Car Parking - Pay and Display
Accessible toilet
Lift
Additional Information

There is no car parking at our Wokingham office. The nearest public car parks are:

  • Denmark Street, RG40 2BB (up to 4 hours)
  • Elms Road, Multi-Storey, RG40 2AA (all day)

There is a lift up to our offices on the second floor and our premises are fully accessible.

Complaints Procedure

Contact Name
Jake Morrison
Position
Chief Executive
Complaints procedure notes

Citizens Advice Wokingham has a complaints handling procedure.

Please email ceo@citizensadvicewokingham.org.uk

Complaints link
Complaints

Accessing this service

Age Ranges
All
Booking and Registration Notes

Existing enquiries or appointments

If we are already helping you with a problem or you need to contact us about an existing appointment then please contact us on 0808 278 7958.

This number is available from Monday to Friday 9am-5pm and Saturday 9am-1pm.

Alternatively, you can us our online contact form

Provision For

Supporting people with
Wheelchair Accessible

Quality Assurance

Registered Charity No.
1027729
Quality Assurance

Advice Quality Standard Certification 

Local Offer

Local Offer - Support available for children and young people with additional needs

Last Update

Data last checked:

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