ASD Family Help - Parent/Carer Support Group

ASD Family Help

This is a drop in session, which will be at different locations each week.  See our website for exact locations/times.

These sessions are for parents/carers of autistic individuals or other learning disabilities (no diagnosis required), to meet up and check in with others to boost morale and ensure we all feel supported. 

ASD Family Help staff/volunteers will be at these sessions to listen and support people who are feeling overwhelmed/isolated or just want a chat and a cuppa. We offer FREE information and signposting to local services and activities.

We also offer help with benefits but this is by appointment only.

Contact information

Website
ASD Family Help
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Contact Name
Jayne McGovern
Contact Position
Coordinator
Telephone
07733 601755 07733 601755
E-mail
jayne@asdfamilyhelp.org
Contact Us
Contact Us Form
Social Media

When is it On/Open ?

Date & Time Information

Monday (except Bank Holidays)

10am to 11.30pm

Times and days can vary during school holidays - please check our website of event listings on Facebook for exact days/times/locations.  

Costs and Fee Information

Service/Activity is Free
Funding Notes

.

Facilities and Accessibility

Facilities
Wheelchair access
Toilets
FREE Service
Car Parking
Refreshments available to purchase
Baby change facilities
Accessible parking
Easy Access for Prams and Buggies
Autism friendly
Accessible toilet
Disabled-friendly

Complaints Procedure

Contact Name
Cathy Roberts
Position
Manager
Complaints procedure notes

If your complaint is regarding any children's activity or parent workshops/training please email Rachael@asdfamilyhelp.org

If your complaint is regarding any adult activity or adult support, please email Jayne@asdfamilyhelp.org 

You may also email Contact@asdfamilyhelp.org.uk or complete our online complaint form.

Complaints link
online complaint form

Accessing this service

Age Ranges
All ages
Eligibility Criteria

These sessions are for parents/carers of autistic individuals or other learning disabilities (no diagnosis required).

No diagnosis required, all welcome.

Entire family is welcome, together with siblings and parents.

Booking / Registration Required
No
Booking and Registration Notes

No booking required, just drop in.

Please email Jayne if you would like further details.

Referral

Who can refer
Self Referral

Provision For

Supporting people with
Mental health conditions
Children with Additional Needs
Behavioural
Autism Spectrum Conditions
Social Needs
Emotional Needs

Quality Assurance

Registered Charity No.
1135718
Accreditation

All staff and volunteers at sessions receive in-house training from ASD Family Help regarding autism awareness and safeguarding (for children & vulnerable adults). Additionally all staff/volunteers are trained in safeguarding via the NSPCC online training portal or Wokingham Borough Council training portal and Prevent Training via the Home Office online.

All staff and volunteers at sessions have an enhanced DBS check.

ASD Family Help holds its own public liability insurance.

At activities where staff are solely responsible for children, at least one member of staff will hold a full paediatric first aid certificate.

Local Offer

Local Offer - Support available for children and young people with additional needs

Description

We provide other activities or events are for children (aged 5 – 18) who are autistic or have any other associated learning difficulty.  Children must be able to access these on an adult to child ratio of 1:8 (we are not able to offer any one to one support)

No diagnosis required, all welcome.

All staff and volunteers at sessions receive in-house training from ASD Family Help regarding awareness for children & young people with additional needs and safeguarding. Additionally all staff/volunteers are trained in Safeguarding via the NSPCC online training portal or Wokingham Borough Council training portal and Prevent Training via the Home Office online.

All staff and volunteers at sessions have enhanced DBS checks.

The majority of our staff/volunteers have additional needs themselves or family members/children with additional needs. 

Contact Name
Rachael Chandler
Contact Telephone
07733 601755
Contact Email
rachael@asdfamilyhelp.org

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