Skip to main content
Your shortlist 0 What's on

Kids Short Breaks

Short Breaks for disabled children and young people aged 0 - 25

We offer:

  • One to one support to widen leisure, social opportunites, and access to other services
  • One to one support with life skills and independent travel
  • Home based support such as short breaks, personal care, respite or sitting service
  • Support with group and inclusive activities
  • Provides a flexible support package that suits individual/family needs/interests
  • Avoids the hassle of finding and managing your own worker
  • Provides time out for families whilst knowing your children/young people are having fun
  • Enables pooled funding to buy group services
Website:
KIDS
Provider:
Kids
Commissioned by Wokingham Borough Council
Book a Short Break Place

Who to contact

Contact Name
Samantha Ball
Contact Position
Short Breaks Coordinator
Telephone
01344 453266
07702 809590
Email
samantha.ball@kids.org.uk
Social Media

Where to go

Name
KIDS
Address
c/o Involve, The Courthouse Broadway
Bracknell
Berkshire
Postcode
RG12 1AE

When is it On/Open ?

Costs and Fee Information

Cost(s)
Table of costs
AmountCost Type
£19 Per Hour
Do you accept childcare vouchers?
Yes
Contact provider for costs?
Yes
Funding Notes

Families referred to the sitting service by the Disabled Children's team have their hours funded

How is the service funded
Local Authority
Other

Facilities and Accessibility

Additional Information

Short Breaks services can be carried out both in the family home and in the community.

Accessing this service

Age Ranges
0 - 25 years
Eligibility Criteria

Disabled children and young people

Booking and Registration Notes

The service can offer 1:1 support or small group work, once families choose to use this service a home visit will be carried out to complete the portfolio and risk assessment.  This enables staff and young people to be suitably matched and ensures we meet the child/young person's individual needs.

Referral

Referral required
Yes

Provision For

Supporting people with
Sensory Impairment
Wheelchair Accessible
Autism Spectrum Conditions
Religious and cultural needs
Social Needs
Dietary needs
Emotional Needs
Visual impairment
Children with Additional Needs
Behavioural
Learning and Communication
Mobility problems
Multi-sensory impairment
Physical impairment
Other long term conditions
Hearing impairment

Quality Assurance

Registered Charity No.
275936
Quality Assurance

Services are registerd with Care Quality Commission CQC and Ofsted where appropriate

Accreditation

All Kids staff recieve a comprehensive induction and ongoing support package that includes regular training in Safeguardaing, Health and Safety, First Aid, Team Teach.  Kids has a an elearning package with acredited units and this forms part of Kids ongoing training.  All Kids senior staff have a minimum of a level 3 relevant qualification.

Compliments, complaints and comments

Contact Name
Clare Turner
Position
Service Manager
How to make a compliment, complaint and comment

We welcome comments and suggestions about the services we offer. It is when you tell us that the service is not working quite right or not quite of the standard you expect that we can do something about the situation.

We recommend that you start by talking to the KIDS staff member you know or have regular contact with. The staff member will ensure that their line manager and regional director are informed about your views. The regional director will act upon this as appropriate and inform you of any action taken within 14 working days of receipt. 

If wish to make a formal complaint, please follow the steps below:

1. All formal complaints MUST be made in writing. Write to, or arrange to see the KIDS representative in charge of the service. This person will be able to visit you at home if you wish. Another person may write or call on your behalf and be with you when you meet the KIDS representative, but they must not be your legal representative. 

You may also email enquiries@kids.org.uk  with the subject matter of “Formal Complaint”. This email inbox is regularly monitored and your email will be responded to promptly confirming receipt and informing you to which regional director the matter has been passed to.   

2. If the complaint is about a regional director, then a written complaint will be forwarded to the chief executive at KIDS national office. 

3. Your complaint will be acknowledged within three working days.

4. The complaint remains confidential and will be recorded in an anonymous fashion in the KIDS complaints record.

5. Your complaint will be investigated by an appropriate senior member of staff and you will receive a written response within 28 working days.

If you are not satisfied with the response:

 

You can request that the complaint and any decision made about the complaint should be reviewed. The review will be undertaken by an appropriate senior manager or the chief executive (unless the chief executive has been involved prior to the review) in which case a KIDS Trustee will review the complaint.

You will be invited to attend the review, and you are welcome to bring a friend or relative with you, but not your legal representative. The review will send you a copy of its recommendations, and KIDS’ board of trustees will receive a confidential summary of your complaint in order to monitor how the complaints procedure is working.

If you are still not satisfied with the response:

Many of KIDS services are regulated by Ofsted or Care Quality Commission (CQC).

If your complaint relates to a service which is registered with Ofsted then you may contact them on the details below:

Ofsted, Piccadilly Gate, Store Street, Manchester, M1 2WD

Telephone: 0300 123 1231

For textphone/Minicom users: 0161 618 8524  (Prefix for Typetalk: 18001)

Email: enquiries@ofsted.gov.uk

If your complaint relates to a service which is registered with CQC then you may contact them on the details below:

CQC, Citygate, Gallowgate, Newcastle Upon Tyne, NE1 4PA, 

Telephone: 03000616161

Email: enquiries@cqc.org.uk

You may also wish to complain to the local authority or organisation that commissioned KIDS services on your behalf. To do this you must contact the commissioning organisation directly and follow their complaints procedure, you can do this alongside any complaint you make to KIDS.

If you require advocacy, please contact your local Citizen’s Advice Bureau in the first instance.

They should be able to give you information to access independent advocacy.

http://www.citizensadvice.org.uk/index/getadvice.htm

Website
Feedback and complaints policy

Local Offer - Support available for children and young people with additional needs

Local Offer logo
Description

We offer:

  • One to one support to widen leisure, social opportunities, and access to other services
  • One to one support with life skills and independent travel
  • Home based support such as short breaks, personal care, respite or sitting service
  • Support with group and inclusive activities
  • Provides a flexible support package that suits individual/family needs/interests
  • Avoids the hassle of finding and managing your own worker
  • Provides time out for families whilst knowing your children/young people are having fun
  • Enables pooled funding to buy group services

 

What does it mean to be on the Preferred Provider list?

Preferred Provider List

Providers voluntarily register with the council to be included on the preferred providers list.

Providers will undergo annual checks so that parents and carers can be assured that the provision is suitable to remain on the preferred provider list.

Contact Name
Samantha Ball
Contact Telephone
01344 453266
Contact Email
samantha.ball@kids.org.uk
Data last checked: 02/01/2019
Is there anything wrong with this page?

Wokingham Services Directory Disclaimer

The Service Directory includes information and links to third party internet websites which are controlled and maintained by others, information is provided solely for guidance and does not constitute any endorsement. Wokingham Borough Council is not responsible for the accuracy of the information on the directories and information is not provided as a recommendation of suitability or quality of service.